13-Year Trucking & Logistics | 90% Repeats

Business Overview:

WebsiteClosers® presents a 13-year-old Transportation Services Company - with a high level of repeat business - that offers full-service Warehousing, Fulfillment and Logistics to clients of all sizes. The company has a proven track record in Full Truckload (FTL), Less Than Truckload (LTL), refrigerated transportation, dedicated contract carriage, and Direct Store Delivery (DSD) services. Their operations span a key geographical area in the northeastern United States, including New Hampshire, Southern Maine, Massachusetts, Rhode Island, and Connecticut, serving a large client base with exceptional customer satisfaction. With deep roots in the New England area, this company has established a strong foundation of repeat customers, steady routes, and reliable performance metrics.

What sets this business apart is their loyal client base, something very difficult to come by in the transportation and logistics business without having a high level of attention to detail and customer service. 90% of their revenue is from a base of repeat customers. Among them are major retail and grocery chains known nationwide. Even more impressive, the largest customer accounts for less than 10% of total revenue, making the company well-insulated from concentration risk.

The logistics business is marked by its strategic use of technology, ensuring optimal operational efficiency. It utilizes sophisticated real-time tracking tools and robust financial management systems, which enhance service delivery and the overall customer experience. The company operates with a 99% on-time delivery rate, a claims rate of less than 0.05%, and a fleet that is 90% leased under full-service maintenance contracts, keeping capital expenses low and uptime high.

Key Valuation Points
• 13-Year-Old Business
• 99% On-Time Delivery Rate Across Services
• 51% Revenue from Wine and Spirit
• 90% Repeat Purchase Rate
• 95% Customer Retention Rate
• 30% Of Revenue Locked In 1-Year Contracts
• No Customer Concentration Risks

With over 1,000 active customers, the business is in a strong position to grow. Sales have already increased 6% YOY despite having no dedicated marketing or sales team. Operations have been kept tight, and growth has primarily occurred through referrals and a strong reputation.

This logistics brand holds substantial growth potential, particularly in expanding its warehousing capabilities and exploring brokerage services. Despite its minimal marketing efforts, the business has thrived on reputation and word-of-mouth, suggesting significant untapped opportunities through strategic marketing initiatives. The management team is committed to supporting a smooth transition, offering an invaluable opportunity for a new owner to leverage the brand's strong foundations for future growth.

With a proven track record and a solid operational framework, this business represents an attractive acquisition for a buyer seeking to invest in a well-established company with promising growth prospects in the logistics industry.

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