ECom Operations & Marketplace Management Company

Business Overview:

WebsiteClosers® presents a B2B eCommerce operations and marketplace management services business that provides end-to-end store setup, operational management, and performance support for clients seeking professionally managed participation in third-party online marketplaces. The company operates as an outsourced operator and implementation partner for clients who wish to deploy capital into marketplace-based eCommerce assets without building internal infrastructure, technology stacks, or operational teams. Revenue is generated through structured onboarding fees and ongoing management services tied to store performance, creating a blended revenue model with both upfront and recurring components.

The company has demonstrated commercial validation, with client onboarding scaling from low single-digit monthly engagements to a consistent double-digit monthly cadence, supported by repeat business and expansion from existing client relationships. Historical client retention exceeds 95%, reflecting high service stickiness and multi-engagement behavior as clients reinvest into additional storefronts or expanded service scopes. Average initial engagement value is approximately $8,000, with many client relationships extending into multi-project, multi-store deployments over time, providing embedded revenue durability and predictable account expansion potential.

Operations are executed through a structured remote team responsible for sales oversight, client account management, and store deployment workflows. The business operates with documented processes supported by a CRM for pipeline management, a centralized project management platform for task execution, and dedicated client communication channels to maintain service continuity. Specialized technical functions, including advanced storefront builds and media production, are fulfilled through established contractor relationships, allowing the company to maintain an asset-light internal structure while preserving delivery quality and scalability. Ownership involvement is primarily strategic and supervisory, with day-to-day execution handled by trained operators.

Demand generation is supported by an owned email list of approximately 3,000 contacts and ongoing content-led acquisition across major social platforms through video-based education, webinar-style programming, and case-driven marketing. Performance channels such as paid search, paid social scaling, and SEO have not yet been systematically deployed, presenting clear and measurable upside for a buyer with institutional marketing capabilities. The existing inbound framework provides a validated acquisition base that can be expanded without fundamental changes to the service model.

The business operates with limited working capital requirements, as client capital funds inventory and marketplace participation directly, while the company monetizes its operational expertise, systems, and execution capacity through service and performance-aligned fees. This structure produces attractive unit economics and an asset-light cost profile, with internal financials indicating net margins exceeding 80%. Combined with strong retention, repeat client engagement, and a growing installed base of managed storefronts, the model supports scalable, recurring service revenue with operating leverage as volume increases.

The platform is supported by a trained delivery team, a repeatable store deployment framework, and established third-party logistics and payment relationships that reduce onboarding friction for new clients. Expansion opportunities include scaling within additional English-speaking markets, formalizing channel partnerships with professional and investor communities, broadening traffic acquisition through performance marketing, and productizing internal operational playbooks into structured training or advisory offerings. With transition support from ownership and minimal technical dependency, this represents a scalable, services-driven eCommerce operations platform with defensible workflows, embedded client relationships, and a clear path to professionalization and institutional growth.

Contact WebsiteClosers® today to explore this professionally structured eCommerce services acquisition opportunity.

WC 3934

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