Established Hat-Embroidery Business-Loyal Clients

Business Overview:

Ivory Headwear is a long-established embroidery and custom headwear manufacturing business based in Portland, Oregon. Founded in 2004 and acquired by its current owner in 2018, the company serves both local and national clients with premium blank headwear, full-service embroidery, and custom offshore manufacturing. With over two decades of brand presence and consistent historical revenues exceeding $1M, Ivory Headwear has built a reputation for quality, reliability, and craftsmanship in a niche market.

Despite limited sales and marketing efforts, the business maintains strong recurring revenue from loyal B2B clients, including national promotional distributors. The company operates with a lean team and a fully equipped 12,000 sq ft facility, offering immediate operational capacity for a growth-oriented buyer.

Investment Highlights:
• Consistent revenue performance with historical sales exceeding $1M annually.
• Established brand with over 20 years of industry experience and goodwill.
• Turnkey operation with ~$300K of inventory and $80K in equipment included.
• Skilled and tenured team in place, including a long-term manager willing to stay.
• 60%+ of sales come from repeat, loyal B2B customers.
• Significant upside through sales activation and digital marketing. >>

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Property Features and Assets:

Founded in 2004 by Michael Ivory, Ivory Headwear began as a small embroidery operation focused exclusively on high-quality custom headwear. The company grew steadily by emphasizing consistent products, reliable turnaround times, and strong customer relationships—eventually expanding its client base to include corporate, promotional, and wholesale partners across the western U.S.

In 2018, the business was acquired by a family office that brought operational discipline, improved sourcing, and streamlined financial systems. These upgrades led to stronger gross margins, cleaner reporting, and more efficient order management, all while retaining the core team and long-term clients.

Today, Ivory Headwear operates as a niche supplier serving major distributors and national partners. Though the business has remained intentionally lean with little emphasis on marketing or sales expansion, it offers a solid foundation and clear opportunities for growth—making it an ideal acquisition for a strategic buyer or owner-operator ready to scale.

Market Competition and Expansion:

Ivory Headwear offers a rare and clearly defined growth opportunity for both strategic buyers and hands-on owner-operators. While the company has maintained strong gross margins and consistent revenue, it has done so with virtually no investment in sales, marketing, or product diversification—leaving significant upside on the table.

Under new ownership, there are immediate pathways to increase profitability and expand market presence:

• Launching digital marketing campaigns (Google Ads, SEO, and social media) to capture inbound demand
• Building a direct sales effort targeting local and national B2B clients
• Implementing an online quoting or e-commerce system to improve customer experience and efficiency
• Expanding into complementary products like branded apparel and bundled merchandise
• Consistent revenue performance with historical sales exceeding $1M annually.
• Consistent revenue performance with historical sales exceeding $1M annually.
• Streamlining operations and optimizing staffing for scale

For strategic acquirers, the opportunity to integrate Ivory Headwear into a larger promotional products or manufacturing platform opens the door to shared services, cost efficiencies, and rapid market capture. With its lean structure, loyal customer base, and flexible infrastructure, the business is ideally positioned for aggressive growth and long-term value creation.

Ivory Headwear operates within the highly fragmented but steadily growing custom apparel and promotional products industry, with a specific niche focus on embroidered headwear. While many competitors offer generalized merchandise or broad apparel lines, Ivory has carved out a specialized position by focusing exclusively on premium caps, beanies, and visors—paired with high-quality domestic embroidery and offshore custom manufacturing options.

This focused expertise, combined with over two decades of operating history, has allowed Ivory to develop trusted relationships with national distributors, local businesses, and promotional partners. The company has built a reputation for product consistency, quick turnaround times, and attentive customer service—differentiators that have contributed to strong client loyalty and consistent repeat business.

Unlike many peers, Ivory Headwear has operated without a dedicated sales force, marketing budget, or online ordering infrastructure. While this conservative model has preserved profit margins and operational simplicity, it also represents a key competitive gap—and a major opportunity. Most rivals are investing heavily in digital marketing, e-commerce, and product expansion, areas where Ivory has room to quickly catch up and surpass competitors by building on its strong foundation and loyal customer base.

Strategically, the business holds several advantages:
• A lean, debt-free operation with strong gross margins
• High repeat customer retention without active marketing
• An experienced team with deep technical knowledge in embroidery and custom headwear production
• Scalable infrastructure in a well-equipped 12,000 sq ft facility

In a competitive market, Ivory’s operational simplicity, brand equity, and customer trust are core assets. With even modest investments in sales activation and marketing, the company can quickly grow market share and outperform less specialized or more operationally bloated competitors.

Reason for Selling:

Focus on other business interests. Kindly ask the seller for more information.

Additional Details:

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