High Margin 24-Year Managed IT Services Provider

Business Overview:

Established in 2001, this Northern Utah-based Managed Service Provider (MSP) offers comprehensive, outsourced IT support to small and mid-sized businesses. With nearly 25 years of operational history, the firm has built a stable foundation centered on high-margin recurring revenue, which accounts for approximately 95% of its monthly income. The service suite includes unlimited remote technical support, 24/7 equipment monitoring, cloud file services, and email hosting. By utilizing automated management systems and standardized procedures, the company maintains a lean operational structure and a 60% profit margin while ensuring rapid response times and high client retention within its secure ecosystem.

The business serves a diverse client base across various industries, with strong loyalty fostered through deep-seated professional relationships. A buyer will inherit a turnkey operation equipped with essential data center assets and a sophisticated software stack for remote monitoring and security management. The current owner, who manages approximately 96 hours of technical support per month, is committed to a thorough transition period to ensure long-term client stability. This acquisition represents an ideal opportunity for a larger MSP looking to increase market share or a break-fix provider seeking a seamless entry into the contract-based managed services market.  The SDE shown is based on the Last Twelve Months through December 2025 and is for a full-time owner-operator.

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Property Features and Assets:

The business operates from a professional executive suite in a prominent commercial area of Northern Utah. This leased space serves as the primary administrative hub and provides a physical presence for client consultations and secure storage of essential infrastructure. The facility is well-maintained and provides a professional environment that aligns with the firm's reputation for reliability.

Market Competition and Expansion:

The managed services industry in the Intermountain West is experiencing robust growth as businesses increasingly shift toward cloud-based models and demand heightened cybersecurity. This company has carved out a defensible niche by prioritizing personalized, high-touch relationships and maintaining a customer-first philosophy that contrasts with larger, more impersonal competitors. By avoiding restrictive contracts that "trap" clients, the firm has achieved exceptional long-term loyalty and a reputation for rapid response.

The business is perfectly positioned for a strategic acquirer to scale. Currently operated as a lean enterprise, there is immediate potential to expand the client base by implementing more aggressive marketing or by adding technical staff to handle a higher volume of accounts. Furthermore, the existing cloud infrastructure can be leveraged to offer additional high-margin services to the current client list.

Reason for Selling:

Seller looking for a career change. Kindly ask the seller for more information.

Additional Details:

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