SaaS and AI appointment scheduling software

San Jose, CA
Santa Clara County

Asking Price: Annual Revenue:
Not Disclosed $20,000

Technology: Software

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RE: SaaS and AI appointment scheduling software Broker: Steve Lukes

Quick Facts

Asking Price: Not Disclosed
Annual Revenue: $20,000
Net Profit: Not Disclosed
Cash Flow: Not Disclosed
Total Debt: Not Disclosed
FF&E: Not Disclosed
Real Estate: Not Disclosed
Year Established: 2017
Employees: 3
BBN Listing #: 304811895
Broker Reference #: BizEx1369-SL

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Business Overview:

Problem this solution solves: Scheduling/appointment issues are a constant problem that medical practices and clinics encounter every week. Each week practices and clinics review their schedule for the week and see that it is generally fully booked. However, as the week progresses, they see open appointment slots in their schedule because of patient cancellations, rescheduling, and no-shows. By the end of the week, approximately 20% of their appointments would be no-shows and another 10% late cancellations. The seller's interviewed over 150 physicians, administrators, front office staff, and patients across medical practices, healthcare systems, and US Veterans Healthcare Administration (VHA), and this issue came up repeatedly. In summary, the problem of no-shows and late cancellations impacts patients, office staff, and healthcare providers in the US healthcare system in the following ways: 1) Poor patient experience due to longer wait times to get appointments; 2) Lost productivity for the office staff and physicians; 3) Increased patient follow-up costs for the medical practice or health system, and 4) Loss of revenue for the medical practice or health system.

Size of the problem: A Harvard Business Review article estimated that every year over $150B is lost in healthcare in the US because of no-shows/missed appointments, and patients waited 18.5 days on average to get an appointment.

Solution: A SaaS-based product available today that can predict cancellations with over 90% accuracy and backfill those appointments in the future with 'waiting list' patients.

Traction: Live with their first client since 2019. Lifetime revenue from this client/practice is $39,000.

The sellers believe that their solution can be tightly integrated with a telehealth solution and would allow filling in predicted no-shows or last-minute cancellations over video. Lastly, this solution can address needs in other verticals (hospitality, restaurants) that face the problem of no-shows.

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Additional Details:

  • The property is owned.
  • The owner is not willing to train/assist the new owner.
  • This is not a homebased business opportunity.
  • This is not a franchise resale opportunity.

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