Pigtails & Crewcuts

I own two Pigtails & Crewcuts salons in Georgia (one is in Roswell and the other is in West Cobb) along with my husband, Scott. I opened the first kids’ salon franchise because I was frustrated with my own experiences, as a parent, with kids’ haircuts. Driving my two children all over town, I watched them sit (and sometimes cry) through too many mediocre or even bad cuts at salons aimed at adults. I wanted a place that really catered to all children, a place where kids can laugh their heads off or have a melt down and not be met with judgment. I used to be a social worker, so I know the importance of a supportive, fun and friendly environment for everyone. Seeing that need in my town, I took matters into my own hands and opened my first Pigtails & Crewcuts. The first experience was so positive that in 2010, I opened a second location. I really enjoy being a business owner. It allows me a flexible schedule, so I can be there for my family. And I love my customers. I consider them a part of my extended Pigtails & Crewcuts family. Through them, I get to be a part of so many firsts—first haircut, first day at school, first lost tooth, first trip to Disney World and the list goes on. As a franchise owner, I receive the support and guidance of the corporate office, but I also get to tailor the salon to fit within my own community. I sell the kinds of organic products that I use on my own children, and I buy bows and hair accessories from local moms. Being a business owner also allows me a chance to give back. I regularly spearhead back-to-school drives and food drives. And last year, alone, we carried out 200 haircuts for Locks of Love, with the kids donating their hair to sick children in need. At Pigtails & Crewcuts, I’m doing my part to make this town, and this world, a better place, one child at a time. Nancy and Scott Anderson , Roswell & West Cobb, Georgia

"I lived in Atlanta for 20 years and still have friends here. My best friend went to the Buckhead salon and knew I was looking for a franchise opportunity and wanted something that was kid-centered because as a new mom, I wanted a place where I could take my kids to work with me if needed. She called and said “I don’t know what you’re looking into but this place has an hour and a half wait every time I go.” I looked at franchises in other industries, but not other salon franchises. Pigtails & Crewcuts resonated with me because I saw the need for it in Orlando. There weren’t any kids haircut salons and felt the need for a kids salon. It was something new, I was going to be the first one, and it was a chance to pioneer an idea. Orlando has Disney, and Disney has a barber shop, but you have to have a season pass and get your kid all the way into Disney, but there weren’t any others at the time. My favorite thing about the brand is the community of ownership and having the feedback and support of others. I can’t imagine having to do this by myself. I’m at two salons now, and at some point in the future there will be a third." Jennifer Tribble , Owner, Pigtails & Crewcuts, Dr. Phillips, Lake Nona & Winter Springs, FL

"I took my oldest son to get his first haircut at a Pigtails & Crewcuts and it was a wonderful experience. At that time, I had a random conversation with that owner about why she did it and she told me all about Pigtails & Crewcuts and about the franchise as an organization and how much she loved it, and the kind of lifestyle that it afforded her as far as scheduling with her young children. I kind of put it in my back pocket and didn’t think about it for a while. A few years later I had moved to a big and rapidly growing suburb full of children and was looking at returning to the workforce after having been at home with my children when they were younger. It seemed like a hole in the market. My background is working with children and families and I wanted to do something that spoke to that and was family friendly because I have young children. I did some research online with other salons but never met with anyone. I made a phone call and talked to Michelle and it all came together. I came to Atlanta to explore the idea and went home thinking “We’re going to do it.” I wanted to invest in the brand because it seemed I am my customer. I fit very well with the idea of living in the suburbs of the big city and having young children and looking for a safe place to go where I could take them, be welcomed, and have things there that were age appropriate. I also have a background in special education and liked the idea of being able to take a small thing like a haircut, which is so stressful for parents of children with disabilities, and be able to offer a space where we could help that population. My favorite thing about the Pigtails & Crewcuts brand is that it’s fun. It’s nice to be surrounded by ideas which come through in branding that are fun, that are colorful, and that at the end of the day what we’re doing is fun and makes people happier rather than really heavy stuff." Dalia Alford , Owner, Pigtails & Crewcuts, Cedar Park, TX

"I lost my job due to the sale of the company and I was looking for something that I could stay connected to my daughter who was around six at the time, where I could still do field trips and volunteer in her classroom and have flexibility, but still work in a meaningful capacity. There was a Pigtails & Crewcuts in Chula Vista that I took my daughter to for a haircut and one day as I sat there I said “This would do well in my neighborhood.” I looked at another franchise opportunity, but thought the hair salons would be more global or appealing to everybody. Once I found Pigtails & Crewcuts, I looked at a couple of other salon franchises and decided based on the atmosphere inside of the store, which was important to me – the colors and the craziness, and also the cost – that I should go with Pigtails & Crewcuts. The support from the franchise is fantastic. When you own your own business, you don’t necessarily have a mentor or anybody to bounce ideas off of. For me, that’s the best support I get from the franchise, but it’s everything from helping me with my email to decision making based on ads, internal promotions… all types of stuff. It’s just a super supportive franchise!" Kendra Keating , Owner, Pigtails & Crewcuts, Del Sur, San Diego & San Marcos, CA

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