Zerorez - Franchise

Founding Story
Founders Gaylord Karren and John Hopkins never intended to be in the carpet cleaning business—they were making a living as property managers in Texas. They managed over 3,000 apartment units, and their biggest frustration—and largest expense—was keeping the carpets clean for their residents.  No carpet cleaning company was able to clean the carpets well enough to avoid replacing them. Gaylord and John knew there had to be a better way to clean carpets.

With their experience in engineering and their backgrounds in the oil & gas industry, they discovered two major problems with the decades-old carpet cleaning techniques:

First, the soaps and detergents being used by other carpet cleaners. Second, the ineffective tools used to get them out. The leftover chemicals continued attracting dirt and dust long after the cleaning, which caused the carpets to get dirtier faster. Upon this discovery, and with the help of their friend and longtime home restoration specialist, Jim Stone, Gaylord and John set out to find a cleaner, safer, greener way to clean carpets. They founded Zerorez and the rest, as they say, is history.

Become The Next Zerorez® Franchise Owner
After more than a decade of building the business, the Zerorez brand has come to stand for innovation and the comfort of clean spaces. As we continue to grow into new markets and expand internationally, we welcome partners who believe in our mission to become the most trusted provider in our industry and are dedicated to providing world-class service.

Franchising With Zerorez®
We are committed to leading our franchise owners to success. Whether you plan to be a hands-on operating owner, or a hands-off investor, Zerorez is here to help you succeed. 

Recognized for Our Outstanding Franchise Success
Coupled with a good reputation and a considerable market segment, investing in the Zerorez® franchise may offer a more predictable outcome than investing in a completely new brand that may struggle to thrive in an already crowded and competitive industry.

Supporting You
What support can you expect to receive from the Zerorez® franchise experience?

• Marketing Systems, Software and Vendors
• ZrWare™ - Proprietary Customer Relationship Management platform, including the online customer booking process
• Proprietary Field Service App for Technicians

Training

• Two Annual Conferences
• 1-Year of Industry Specific Business Coaching
• On-Site Visits from the Executive Team
• FranklinCovey Leadership Development Courses

Innovative Technology Unmatched by Others

Industry Standard

• Traditional carpet cleaners use harsh chemicals and soaps that leave behind residue, attracting dirt over time—the opposite of what you want after a cleaning.
• Dirt attracting residue left behind (soaps, detergents, and harsh chemicals)
• Ineffective extraction tools resulting in 200% more soiling and 44% more moisture
• Antiquated methods ("spit shine", "Flood and suck")

Zerorez® - A Smarter, Lasting Clean™

• Our patented technology cleans with Zr Water®, a cleaning solution that is non-toxic and safe for people, pets, and the planet. As a cleaning solution, it breaks up grease and helps remove spots, odors, and residue, keeping your carpets softer and cleaner for longer.
• No lingering soap or harsh chemical residue attracting dirt over time.
• Faster-drying services
• Patented Cleaning Technology

Our Values

• We Innovate
  We offer revolutionary, state-of-the-art technology unmatched by others. This is the keystone that differentiates us from our competitors and establishes us as our industry leader. We confidently and consistently deliver the right way to clean in every instance during every visit.
• We Serve
  We strive to live the golden rule, "To do unto others as we would have them do unto us." This ethic applies to everyone with whom we associate, including franchisees, employees, vendors, customers, shareholders, and people on the street. This is the capstone of our commitment to serving. We treat all people as real people, not simply as objects to achieve financial or other goals. We strive to have pure intent with others and serve the right way.
• We Have Integrity
  We are committed to always doing the right things in every circumstance, especially when no one is looking.
• We Are Responsible
• We are responsible for our choices and our results. We own our destiny and have a passion for action.

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