TV & Car Audio Sales & Installation - High Traffic
SBA 7A Loan eligible, Brick & Mortar location, 30 years plus established business.Founded in 1990, this long-standing customer service and sales business has been a great asset to the community. Focusing on customer service and sales of electronics, appliances, and auto audio. Service contracts in place with all major manufacturers.Great location in growing area with mobile technicians as well. Very good lease and high visibility free standing location. All the vehicles and equipment transfer to the new buyer including everything you need to run and operate this successful business.Brick & Mortar location includes Five-year lease with lease option.Inventory is available for additional fee.The owner manages the company and has 9 stable and trained employees. Staff includes sales team along with installation and technician crews. The owner is willing to stay on, on a part time basis to help train and mentor for a modest wage.NDA and Proof of funds required.
Highly Profitable Batteries Plus Bulbs Franchise
This existing business is part of the nation’s largest and fastest-growing battery, light bulb and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, bulbs and accessories, this business has the widest selection of products available. They offer unmatched service to consumers, businesses and government entities at the national and local levels. This Franchise continues to reign as the undisputed leader in the expanding $32 billion U.S. battery replacement market, the growing $22 billion U.S. light bulb replacement market, and the $2.4 billion smartphone repair industry. This industry is considered “essential” and is pandemic resistant.
Electronics Franchise Sales & Repairs
This brand new electronics franchise offers cell phone, computer, tablet, game console and electronics repair with lifetime warranties and smart home installation as well as sales of devices and accessories. They also will buy or let their customers trade in their old devices. . They offer a smart phone membership program. This program saves members over their carrier’s phone protection program. In 2006, two cousins went into business together to open a store that sell smartphone accessories. Their success sparked an interest in those who witnessed their growth. Friends, family, and employees wanted to get in on that success and own their own store. Now, this electronics franchise has over hundreds of locations in the US and is in 9 countries. The sales price and terms are negotiable. Bring an offer. For more information on this business for sale contact listing agent Rob Cohen. Please refer to listing #0101770392
Established, Cell Phone & Electronics Repair Store
An 8 year old cell phone and electronics repair business that repairs, buys and refurbishes, and sells cell phones and electronics. The business is a reputable, well-maintained small business well-known within the community. Fixtronics buys, sells, and repairs all types of electronics including: All Apple Products (iphone, macbook, apple watches, etc) All Android Products Linux Computers Gaming consoles such as Xbox, PlayStation, Nintendo, and more Strengths: Social Media Presence One of the only repair shop to repair all electronics; phones, tablets, Macs, PCs, gaming consoles, and more Great location with heavy foot traffic 6,000 lifetime customers Physical and Online Store Seller Financing Available to a Well Qualified Buyer! Inquire for more details and learn how you can buy a business on qualified SBA listings or how to use creative financing options to get a deal done! At Transworld Business Advisors, we are the most active business brokerage in the country - listing and selling the most businesses in the state. Get added to our buyer list today to receive notifications as businesses with your criteria hit the market!
Metro by T-Mobile Store in Oakland County
High Volume Metro by T-Mobile Store on a busy traffic road in Oakland County.Owner operator with one employee.Selling average of 120 phones new a month and 150 used phones. Seller Discretionary is between $10-13k a Month.Owner has owned for 13 years. Very high traffic location.Contact for More Information:Eric Obloy at 248-729-2422 Ext #1 or email: email@example.com
Profit from Experience: Acquire a 2-Way Radio Co.
This remarkable Commercial 2-way Radio Reseller and Installer Company has established itself as a key player in the communications technology sector over a span of 29 years. Positioned as a preferred service provider in the dynamic communications technology market, the company boasts: * Extensive Industry Experience: With nearly three decades in the business, they bring a wealth of knowledge and expertise in both the Public and Private Sectors. * Contract-Based Work: Their commitment to contract-based projects underscores a reliable and consistent approach to service delivery. * Core Focus on Mobile Radios and GPS Tracking: The company specializes in core offerings, emphasizing a targeted and effective product portfolio. * Notable Revenue Growth: Over the past three years, the company has experienced substantial financial expansion, indicative of its market success. * Diverse Product Range: Offering a variety of products, the company ensures a comprehensive suite of solutions for its clientele. * Long-Lasting Partnerships: Enduring collaborations signify the company's commitment to fostering sustained relationships within the industry. * Stable Employee Base: With employees in place, the company provides stability for prospective owners. This is YOUR unique opportunity to enter the tech industry, offering a seasoned track record, a robust product portfolio
Established Profitable Gaming & Hobby Store
This hobby shop is veteran-owned, where passion meets play, and the gaming community thrives! With a very competitive lease space at just $2,025 monthly, revenues over $400,000, and discretionary earnings of $53,800 , this turnkey, semi-absentee-operated business is ideal for a strong operator to take it to the next level.This hobby shop has quickly become one of Texas' ultimate gaming havens. With 2,500 square feet of immersive gaming space, they have transformed a unique space into a vibrant paradise for enthusiasts of all ages. Business continues to set themselves apart with its tabletop gaming community and diverse product range. Business caters to every gamer's desire, but their true essence lies in their open gaming space.Business hosts thrilling events, from game release parties to demo nights and themed gaming gatherings. All gamers are welcome, regardless of background or skill level. The business has dedicated gaming nights tailored for various skill levels, ensuring beginners find their footing and experts find their challenge. By crafting an environment of inclusivity, the staff actively promotes a friendly and inclusive atmosphere, ensuring everyone feels they are a part of the family.This business is perfectly positioned, having a dedicated team in place, for an absentee or semi-absentee owner-operator.
Full Service Communications Company
Thirty Year Plus Old full service communications company that offers structured cabling network and business communications solutions. The Business provides a solid and reliable architecture for customers critical voice and data needs. Also provides video security systems (CCTV) and monitoring installation. Please refer to listing 3353415383 and advisor Michael Shea when inquiring.
Auto Accessories with Exclusive Product Agreement
This offering is for a well-established, full-service electronics retailer specializing in car audio/video, remote car starters, keyless entry and alarms, window tinting, as well as additional exclusive products. They carry a wide selection of car audio/video products from top brands like Alpine, Kenwood, Pioneer, etc.Loyal, fully trained, and experienced staff in place. All tools and equipment are included in the sale.
16 Year eCommerce Business – Waterproof Outerwear
SellerForce® presents a men's and women’s fast-fashion eCommerce apparel brand with a number of sales channels, including an impressive 100 retailers via their wholesale division. First established in 2006, the company has spent years dabbling with various forms of fabric technology to produce a stylish range of jackets, coats, and other outerwear. Though these products were a success, they truly hit their stride in 2011 when one of the owners, a pioneer in the snowboarding industry, put their expertise to use to launch its first two weatherproof fashion jackets.The jackets combine fashion and function, complimenting their buyer’s wardrobe while keeping them safe and comfortable when facing harsh elements. A small collection made up of these specialized products quickly grew to make up the bulk of the company’s sales, and in 2015, the owners decided to make the most of it. They left behind their previous streetwear branding, and began exclusively pursuing modern, sturdy outerwear. The company released their men’s label the same year, and have been riding the momentum ever since.Most weather resistant outerwear, while effective, are styled in such a way that they look better suited to camping than a night out on the town. The company’s proprietary designs manage to maintain a fashionable uptown look, while still keeping customers warm and dry wherever they go. Their niche has proven highly popular among customers, earning them an Average Order Value of $185, and a healthy 30% Repeat Customer Rate.Their outerwear utilizes different natural fiber fabric such as cotton and wool blends and manufacturing techniques to suit different climates and temperatures, making them incredibly versatile regardless of where a customer may live. This has led to an incredibly varied consumer base, with customers averaging between 26 and 70 years of age. Though they regularly serve travelers and downtown commuters, their biggest demographic by far has been women within the 40 to 50 age range. These women are typically stay-at-home moms living in suburban areas, or professionals making a name for themselves in big cities.The company has worked diligently to keep up with the latest trends, rolling out new styles and variants to match their customers’ tastes. They now have 33 SKUs in their roster, which feature a wide range of excellent products. Though their waterproof fashion hoodies and urban commuter jackets have been their best sellers, they also offer bags and even waterproof dog jackets. Remarkably for their age, they boast a 100% customer satisfaction rating, as well as a 0.5% product return rate.All of their products are designed and developed with the help of the company’s suppliers, and sold exclusively under their two brand names. About 80% of their total sales are made through D2C websites, with the rest being generated by their wholesale and QVC channels. As wholesale made up roughly 50% of their revenue several years ago, the current owners believe that it will quickly rocket back to that level soon enough. Some of the businesses that have featured their products include, but aren’t limited to, fashion boutiques, outdoor retailers, and even airports.Their current channels are overwhelmingly popular, and in the hands of the right buyer, they could only continue to grow and develop. However, by expanding into additional eCommerce platforms, they could see even more diversified profit. An Amazon storefront would be a fantastic place to start from, with the owners predicting that it could double, or even triple, total sales within a short amount of time. Additionally, Amazon’s international websites would make it possible to pursue global expansion, allowing their brand to spread around the world.A stronger advertising campaign would benefit not just any new storefronts a buyer may choose to make, but the business as a whole, as well. They could invest more heavily into focused Facebook and Google Ads and, if they begin selling on Amazon, pursue paid marketing there for quick results. Instagram, Pinterest, and other social media websites would offer a great source of organic traffic, and could be supplemented through carefully planned influencer marketing. They could also draw in more organic customers by creating a stronger SEO campaign, which would let them benefit from being one of the few brands operating within their specific niche.The company is a veteran within a widely applicable, incredibly lucrative niche. Their unique line of products, excellent manufacturers, and high rate of customer satisfaction mean that the right buyer will have little trouble scaling it.Listing ID: SF205
PC Sales, Computer Repair and IT Services
10 Year old company specializing in IT support for personal, business and school accounts. Large retail space with new and refurbished computer sales and accessories. Mobile service offered to customers. Large customer base.65K inventory included in priceLooking for a new owner to take to the next level.For more information contact Zach Ratashak at 248-729-2422 Ext #4 or email: firstname.lastname@example.org
Lucrative Printer Solutions and Supplies Business
Founded in 2012, this Franchise emerged as the ultimate solution residents and commercial businesses seeking cost-effective computer and printer solutions. They provide a range of indispensable services across North America, encompassing IT support, printer repairs, and prompt delivery services. One of the standout offerings is the revolutionary No Cost Printer Program, where clients enjoy a complimentary printer alongside hassle-free maintenance and deliveries upon committing to exclusive toner purchases.This business has a long standing history having first opened in 2005! Revenue and profits over the past 3 years have been steadily growing and 2023 is positioned to be even stronger!There’s an experienced team in place making this a turn-key opportunity for a new owner!
High Upside Technology Opportunity
High Upside Technology Opportunity For Less Than Investment CostRecently launched technology opportunity focuses on the underserved electronic device repair space. Sales are crushing those of peer stores open less than one year. Favorable lease terms in a busy strip mall anchored by a grocery store. Located in an upscale community surrounded by upscale communities. The average person accesses four electronic devices per day. An experienced, knowledgeable, courteous staff is already in place to serve this ever-growing technological need. Sales price includes $50,000 of inventory. Opportunity to own this high upside location for less than the current owner’s investment to date.The business offers repair services covering a wide variety of devices including cell phones, computers, laptops, tablets, game consoles, drones and many more. Additional service offerings include home installations of smart cameras, TV mounting, audio & video, WIFI networking, thermostats, smart doorbells, and many more. Sale and repair of 3D printers is also offered. This location is the only one in the US authorized to process 3D print to order requests. The company also provides customers with the opportunity to sell or trade in existing devices. In many cases, the company offers same day repair. Every repair comes with a lifetime warranty. The company is poised for explosive growth as it resides in a space with limited competition in a wide-open geographic territory.
Thriving Hobby Store Awaits: Fuel Your Passion!
Attention, entrepreneurs and hobby enthusiasts! An incredible opportunity awaits—an established and thriving hobby store is now available for sale.With a prime location and a loyal customer base, this hobby store offers a solid foundation for success. The store boasts an impressive inventory of high-quality RC products, from cars and trucks to drones, airplanes, boats, and more. Renowned brands fill the shelves, ensuring customers have access to the latest and most sought-after products in the industry.Beyond its exceptional product range, this store has fostered a vibrant community of RC enthusiasts. The store has become a hub for like-minded individuals and brings the community together. The engaging atmosphere and knowledgeable staff have created an unrivaled customer experience, making it a go-to destination for hobbyists of all levels.This is an exceptional chance to step into a turnkey business with a strong market presence. Take advantage of the existing customer base, well-established relationships with suppliers, and a reputation for excellence. With your entrepreneurial vision and passion for the hobby industry, you can elevate this store to new heights.Inquire now and make your dreams of owning a hobby store a reality!
Cellphone Store in Downtown Freehold!
Cellphone Store in Downtown Freehold! Rent Only $1850/mo!This cell phone store has been in this very high foot traffic location in Downtown Freehold for 13 years! They currently offer T-Mobile, Verizon, AT&T, Simple Mobile, and Ultra Mobile, amongst others. They offer locked and unlocked phone options and a wide variety of cell phone accessories. There is an on-site technician who does phone repairs as well. Sales are consistently over 250k/year with profit of over 100k. Store is located in the heart of Downtown Freehold neighboring several popular restaurants, bars and other retail which brings a lot of foot traffic to the street. Currently, the store closes at 6pm and doesn’t benefit from the bustling night life in the neighborhood. Staying open until later in the night would easily increase sales and profit. Very cheap rent at only $1850/month! Price includes over 70k worth of inventory, including cellphones (18k), phone cases (5k), silver & gold plated jewelry (10k), bluetooth speakers (5k), chargers (3k), iPads/tablets (3k), assorted accessories & chargers (10k), supplies for repairs (2k), and display showcases (14k).
Amazon eCommerce Electronics Brand – No Warehouse
SellerForce® presents an online eCommerce brand that has left their customers abuzz with their diverse lineup of electronics. Selling exclusively from their Amazon storefront, this company markets a range of cameras, camcorders, small electronics, and some video games, all of which are based within lucrative and high-demand markets.The nature of their products means they see a high return on profit with an Average Order Value of $205 and an average Customer Lifetime Value of $400. It also means that the categories that the business operates within are difficult to enter, making for little competition, stronger sales, and better profit margins.As their products fall under various trusted brand names like Nintendo, Sony, and Nikon, customers are guaranteed a satisfying purchase whenever they buy from the company. The fact that they have access to such valuable product categories has allowed their SKUs to speak for — and market — themselves, giving them a monthly traffic volume of 2,500,000 with zero ad spend to speak of.Their business model also means that while their SKU count is high, their inventory is light, requiring no warehouse space to function. Not only does this mean that operations can be managed from anywhere in the US, or in either a home or office setting, but it also means that their model is incredibly low risk for their owner to maintain.The simple and straightforward nature of the company serves as an excellent foundation for scaling, and the buyer will find that there are a fair number of ways for them to do that. Their lack of a marketing plan, for instance, could either be kept as is given how well they have performed without one, or alleviated through the implementation of PPC on Amazon.Adding to their already extensive SKU line would be one of the best and most direct methods to scale. They could add private label tech accessories, or expand to other, similar product categories such as microphones, keyboards, or even gaming chairs, depending on which direction they would like to take the business. The sky is the limit in terms of where they can go from here.So long as high-quality inventory continues to be added over time, it’s likely that the brand will be able to witness steady growth with little effort on the buyer’s part. The buyer could also elect to hire on a VA and train them in sourcing activities, which would make getting new inventory much smoother, and cut down on their workload.Though the current owner needs a modest 20 hours per week to manage the business, the right moves and strategy could easily make operations turnkey to save time moving forward.If you’re interested in this shocking acquisition, then contact SellerForce to hear more details from our brokers today.Listing ID: SF188
Contract-Based Printer/Copier Sales & Service w/IT
You can own this work-from-home, contract-based printer/copier sales & service business providing expert and prompt IT services both commercially and residentially in Suffolk and Nassau Counties. Established in 2008, this business has a stellar reputation in the Long Island community. Large scalability opportunity and over 100 contracts. Remote business anchored by on-site technicians.Services offered: Printer/Copier sales & service with repair contracts. Remoting IT consultation, software installation, network hardening & trouble-shooting, computer/copier/printer service, camera systems, electronic storage, cloud services, virus removal, and more.Printer/Copier lease agreements renew annually, with a huge growth opportunity for a new owner to turn this renewable cashflow business into a complete one-stop-shop IT service for customers. 20% SFO and training offered. SBA pre-approved. For additional information please contact Greg Carafello at 973-632-2192 or email@example.com or Juliet Carafello at 201-953-4766 or firstname.lastname@example.org
$62,500 NET Major Carrier Cell Phone Retailer!!!
If you are looking for a turn-key cell phone store that offers a major carrier and is run with the owner barely working there then look no further. The stores have tons of potential with a more engaged and dedicated owner is ready to take it to the next level. The store has a lease rate of only $2720 for 1200 sq.ft for 1 year left and two 5 year options. The store is situated in prime location with lots of foot traffic and are waiting for you to take it to the next level. The accessories have a margin of over 50%. The cell phone accessory inventory is included in the price not the cell phones themselves and must be paid separately but the FF&E is included in the price and this net income advertised with minimal owner's involvement in the day to day operation. Hurry up this will go quick.
National Wireless Authorized Dealer Portfolio
10 Stores in Good Locations with Strong Profit Margins.
Cell Phone Repair - Semi-Passive Opportunity
The cell phone and mobile device repair category is exploding and this parent franchise dominates the industry.With the price of devices increasing, consumers no longer want to throw away their gadgets. Today’s devices are less disposable and consumers are more likely to have them repaired. Electronic device repair is a $4 billion industry and is projected to grow annually by 3.4%.You will receive the training and support of a new franchisee but with all the perks of an up and running business that already has a steady cash flow. They just signed a new contract with a large cell phone provider for insurance claims which has already added an extra 2% in sales since November 2022. This growth is expected to continue which will only allow the new owner to benefit in cash flow.Devices Repaired:PhonesTabletsComputersGame systemsDronesOther relevant technology such as:Tune up and diagnostic servicesSecurity ServicesRemote Support ServicesCloud Backup ServicesData Recovery ServicesHardware Repair ServicesPremier Tune Up ServicesVirus Removal ServicesSystem Reload ServicesThere is also a retail-sales that include: cases, chargers, tempered glass, other phone accessories, drone sales, small batteries, headphones, Bluetooth speakers and more.There is currently one employee that is capable of taking on a more active role which would allow the new owner to run the business semi-absentee.
Profitable Cell Phone Repair & Accessories Store
Don't miss this opportunity to own a growing and profitable cell phone repair and accessory store in the heart of Las Vegas. This store have been open for 2 years and is already Profiting $90,000 plus per year. This store has employees in place to run the store with minimal owner oversight. For more info including detailed confidential business summary with financial info and photos, please use the form on this page to request more info and an NDA will be emailed to you right away. Real Estate License B.1002451, Business Broker License BUSB.0007076.BKR.
Capitalize on Assets or Continue the Success!Established over 45 years ago, this jukebox repair business is a well-known and respected name in the industry. With a focus on repairing vintage, modern, and new jukeboxes from top brands like Rock-Ola, Wurlitzer, Seeburg, AMI/Rowe, and more, the business has built a loyal customer base and a solid reputation for quality workmanship and excellent customer service.In addition to jukebox repair, the business also services pinball machines and slot machines, as well as other arcade games and equipment. This business operates out of a fully-equipped facility, complete with all the tools, equipment, and inventory necessary to repair and maintain a wide variety of jukeboxes and arcade games.This business has inventory/assets that exceeds the value of the business itself. As such, the business is ready for liquidation and offers an excellent opportunity for potential buyers seeking to acquire valuable assets at a discounted price.
Profitable Cell Phone & Computer Repair Business
An established cell phone repair store in business for over 7 years offering full service repair for all major smartphones, tablets and gaming consoles.Specializing in iPhone, Samsung, Motorola, LG cellphone and tablet repairs. Computer, iPad, tablet and game consoles repairs.Also perform network and security unlocks. Sell new and used phones, tablets and game consoles, as well as mobile and computer accessories.Seller Financing Available to a Well Qualified Buyer!Inquire for more details and learn how you can buy a business for as little as 10% down on qualified SBA listings or how to use creative financing options to get a deal done! At Transworld Business Advisors, we are the most active business brokerage in the country - listing and selling the most businesses in the state. Get added to our buyer list today to receive notifications as businesses with your criteria hit the market!
Established B2B Dealer
Long-Established, Profitable Business-to-Business Dealer specializing in office equipment and supplies. Stable, long-term relationships and repeat customer base. Owner works part-time in the business. Business experiencing steady growth year-over-year; lots of opportunity to achieve faster growth. Owner is retiring and will train and transition new owner. Office condo optionally available for an additional $135,000. For more information, please contact Katie Black or Manoj Moorjani.
Unique Ergonomic Stylus for Smartphones & Tablets
Evo Stylus and OTWare are products are an opportunity to do well by doing good.Designed by Occupational Therapists, Evo Stylus is an ergonomically designed phone/tablet/computer stylus that allows arthritis sufferers and others with hand injuries or undergoing physical therapy to more easily and accurately navigate their technology. This product has received an 'ease of use' commendation from the Arthritis Foundation for its grip. The design has been entered into the permanent collection of the Cooper Hewitt Museum of the of the Smithsonian Institute. And the world's leading authority on hand remediation lectured about the benefits of this the pen by users for many years. It has been sold at the Museum of Modern Art design stores in New York City, Tokyo and Seoul for many years. Design by Occupational Therapists. Placed in the ergonomics exhibition at the Smithsonian Design Museum.OTWare is a set of ergonomic dinnerware targeted to the same market. The knife, fork and spoon are designed to naturally and comfortably fit hands ensuring ease of use with a firmer grip.The value of these products is in the tremendous amount of goodwill, and confirmation of the grip. The stylus is for the 70 million boomers that find the small keyboards on smartphones too challenging and standard dinner utensils too awkward for their hands to navigate comfortably and with confidence.
Profitable Verizon Wireless, Dish TV, Internet ISP
Consistent growing profits with clean financial records.The company foundation is the Verizon Wireless (VZW) Agent business. This business is based on the purchase and resale of wireless service, equipment and accessories. The business has grown organically by adding services through the years.They have additional revenue streams derived from Satellite TV, Wi-Fi Networking for boosting signals within a building, Home Audio/Video Sales and Service. Over the past 20 years, they have become known as the place in their area to go for communication equipment and services. There is little local competition in any of their segments.The internet service provider (ISP) business for rural customers without cable access has been growing and provides a stable recurring-revenue stream. This market segment continues to grow organically.Sales breakdown is approximately 45% Verizon Phones and Accessories, 40% ISP and 15% other products and services. Current sales for 2022 7% ahead of 2021.
Established Phone Accessory Store
This Colorado Springs business sells cellular phone accessories in a high traffic location. Two kiosks in one mall.Doing business for more than 15 years in the same location. Potential to grow business by developing Internet web site and expanding through online sales.
Cell Phone Repair Business in Gwinnett County
Established in 2013, this Turn Key Business specializes in repair services for cell phones, tablets, laptops, and game consoles for their customers, in addition to accessory sales.Great location on a high traffic road near corporate, government, and retail businesses that could generate additional revenue and growth opportunities with outside sales. Annual average daily traffic count of 41,200 vehicles. (GDOT)Cell Phone Repair Franchise is the Global Leader in fast, affordable, tablet, laptop, game console, and cell phone repair with over 500 stores across the US and Canada.Ranked #1 in Category for 2022 by Entrepreneur Magazine, CPR provides all the necessary training and support needed to successfully run your business. Total Investment for a new owner ranges between $97,250 - $196,900, so the hard work is already done for a new owner acquiring this business.
Business to Business Computer Sales & Service Comp
This business to business technology sales and service company has a 30 year track record of success. The seller’s focus on establishing long term client relationships with local governmental departments, school systems, and financial institutions has resulted in a business that is recession resistant and highly profitable- with a client list of long-term repeat customers.The business currently serves clients in over 20 counties in Southeast Ohio, and Northwest West Virginia. Because there is no storefront and the computer equipment is typically drop shipped directly to the client location, operating costs are low, with the added benefit that a new owner could manage this business from anywhere within the geographic service area.The business is a dealer for most of the large computer and printer manufacturers, and has an impressive list of clients under annual service agreements.Growth & Expansion: Advertising has been limited because the seller has all the work he can keep up with. If a buyer added a salesperson and/or additional technicians there is an immediate opportunity to expand both geographically, and also through further penetration within the existing service area. The addition of a website, and a google advertising campaign also presents a low- cost opportunity for growth.The seller is willing to finance up to 50% of the purchase price to qualified buyers, and is also open to staying on for up to six months as an employee to ensure a smooth transition of client relationships.